Certified ITIL V3 Course by KPMG marketed by Unicom-Chennai

Chennai, India

This interactive, enjoyable two day course enables you to understand the IT governance of ITIL Service Management, including the service lifecycle and ISO/IEC 20000 in association with KPMG. The ITIL Foundation course will prepare you for the ITIL Foundation Certificate in Service Management.

Course completion certificate will be provided from KPMG.

Program objective:

The course will help participants to:

· To appreciate the benefits that can be achieved by applying a service lifecycle approach to the quality of service delivery and project delivery
· To provide an analysis of the ITIL Service Management framework and governance, and concepts of ISO/IEC 20000 for delegates to appreciate the interactions, interrelationships and challenges faced during implementation
· To understand the benefits of implementing ITIL best practices throughout an organization
· To appreciate the processes, activities and roles involved at each stage of the service lifecycle

Participants will receive a certificate on successful completion.

Who should attend?

· Systems and software engineering managers and practitioners
· CMMI appraisal team members
· Engineering process group (e.g., SEPG, EPG) members
· Software quality assurance team members
· Senior management
· Members from organization who intend to implement in CMMI in future
· Those who want to qualify for appraisal team training
· Future managers including management students
· Any other professional members who are doing research, innovations or consulting in process improvement practices

Attendance cost: INR 19854

Event organizer: KPMG marketed by Unicom

Register for the Certified ITIL V3 Course by KPMG marketed by Unicom