The Westin Saint Francis
335 Powell Street, San Francisco, CA 94102
United States

* 7:30AM-8:15AM  Registration And Networking Breakfast

* 8:15AM-8:30AM  Welcome And Agenda Overview
Moderator: Maryfran Johnson, Editor in Chief, CIO magazine & events

* 8:30AM-9:30AM  IT/Business Strategies For Revival And Growth In 2010
In this cross-industry discussion and audience idea exchange, CIOs from several San Francisco-area companies will talk about their specific strategies for adding value with IT to accelerate business growth in the coming year. Despite the unprecedented challenges of the 2009 recession, IT leaders in the Bay Area have been mobilizing for execution on business strategy and finding cost-effective ways to add value. This lively conversation will explore a variety of the most successful growth strategies.

* 9:30AM-10:15AM Reinventing The Customer Edge: Social Media And Innovation In The Enterprise
Speaker: John Sviokla, Vice Chairman, Diamond Management and Technology Consultants
Social media is all the buzz and it’s here to stay — with very good reason. The infrastructure of communication, sensing and connecting has been forever changed as organizations become more agile and “edge-based.” As longtime Harvard Business School professor and author John Sviokla explains, edge-based organizations are those most able to dynamically adjust to changing business situations. They share information broadly, train people to use data appropriately and with integrity, and empower them to take action. Social media today is driving more organizational power to the edge as organizations use this powerful new medium to generate demand and reinvent how they market and service their clients. Social media can also spur collective innovation and sharpen knowledge management and coordination inside your company. In this session, John will share his hands-on perspective about how some large organizations are using social media to empower and extend their most vital, profitable business activities.

* 10:15AM-10:45AM  Charting The Paper Path To Savings (When Every Penny Counts And Immediate ROI Is Required)
Speaker: Ron Binkauskas, VP & GM PS&SD North America, Lexmark International, Inc.
Reducing costs is a necessity in today’s challenging business climate, so re-examining your output environment can be one of the fastest easiest ways to substantially trim expenses.  In this informative session, you’ll gain the knowledge you need to quickly assess where savings can be found in your output environment and how to build a strategy to put your company on the fast track to printing less and saving more.

* 10:50AM-11:10AM  Refreshment Break

* 11:15AM-12:00PM  Featured Presentation

* 12:00PM-1:15PM Lunch With Discussion Topics

* 1:15PM-2:15PM  Successful Outsourcing Strategies For Times Of Economic Instability
Speaker: Matthew Karlyn, Senior Counsel, Foley & Lardner LLP
Outsourcing success today depends on an increasing number of complex, interdependent factors. The current economic reality is affecting transactions throughout the outsourcing relationship, from RFPs throughout the contracting process, during transition and long afterward. Recent events (such as the Satyam Computer Services earnings fraud) have subjected outsourcing plans and providers to closer scrutiny, forcing some customers to alter their strategies to ensure success. In this session, we will talk about ways to decrease risk during economic turmoil, leverage existing conditions in the economy and ultimately increase flexibility in structuring your sourcing deals.

* 2:15PM-2:45PM Industry Expert Q & A

* 2:45PM-4:00PM  Leadership & IT Strategies 2.0: A CIO Executive Council Workshop
Moderator: Pam Stenson, General Manager, CIO Executive Council
Tapping the collective brainpower of our CIO Perspectives attendees in this multi-topic workshop, we’ll delve deeper into the strategies of leadership during today’s business realities. Hosted by the CIO Executive Council, this peer-to-peer advisory session will offer fresh perspective on our toughest challenges and provide a small-group environment for in-depth discussions. Participants can select from the following topics or choose their own, and our table moderators will report back on the best ideas and practices. Workshop highlights will be written up and distributed to participants on the post-conference site. Topics will include:
*  Articulating the Value of IT
*  Influencing Business Stakeholders
*  Leveraging Social Networking in the Enterprise
*  The CIO Role: Evolving with the New Business Realities
*  The Mobile Workforce: Technologies, Policies and Precautions
*  Managing the Multigenerational Workforce: Bringing them All Together
*  Mid-market CIOs: Improving Relationships with IT Vendors
*  Leadership Development: What’s working and What’s Not for the Next Generation of CIOs
*  Team Collaborative Technologies Strategy & Implementation (i.e., Sharepoint).

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