Hoyts Cinemas – Sala Premium Class, Buenos Aires, Argentina

In a highly social world and composed of multiple channels, customers expect their experiences fit more and more to their personal interests, both offline and online. For those who use the Web as a marketing medium, success is accompanied by an online user experience that is relevant, valuable, creative and content optimized segmented, specialized and personalized you can provide at the right time and right people through of all available channels.

This experience requires dynamic and sophisticated, regardless of where the customer seeks to obtain information or make a purchase, vendors may be able to optimize their service delivery tools and finally convert the client query in a actual sale.

Participate in this seminar and learn how your company can:

- Improve customer loyalty and sales by allowing your company to manage, target, segment and evaluate customer experiences
- Offer the customer a compelling online experience to deploy and manage Web sites interesting and sophisticated
- Achieve centralized control and consistent content across social media, mobile and multi-channel marketing to facilitate efficient management and delivery
- Optimize the online experience to have access to information services and major customer sales and provide sales process and better quality service

Event Agenda
10:00 Registration and breakfast
10:30 Welcome
10:40 The importance of the digital world to your business / Martin Hazan, Director and Co-Founder Nextperience Agency
11:20 Sales and Marketing through digital channels / Daniel Bustamante, Oracle Solutions Specialist
11:50 Coffee Break
12:05 Personalize your experience online and off line clients / Abrantes Denis, Senior Product Manager, Oracle
12:35 Companies were able to optimize their customer experience / Abrantes Denis, Senior Product Manager, Oracle
13:00 Close and Cocktail

Register for the Oracle Webcenter Seminar in Buenos Aires

Faena Hotel, Buenos Aires, Argentina

In a highly competitive world, everything changes and moves. The limits do not exist, information flows must be available at any time, instantly, in different places. The accuracy is critical and the quality of service is imperative. In this context, banks deal with this reality and prepare for what is to come. This and more will be discussed at the SAP Banking Forum.

The main leaders of the representative and important financial institutions in Latin America, meeting once again in Buenos Aires in a unique event. You can access exclusive executive sessions, current topics and high-level forums, all framed within the SAP Banking Forum. Anticipating your presence and thank you for your attention, what invite you to register for free.

Topics Covered:

Banking, Financial, Financing, Insurance, SAP CRM, SAP ERP Financials, SAP Solutions for Sustainability, Sybase

Register for the SAP Banking Forum Buenos Aires

Colonos Plaza Sur, Buenos Aires, Argentina

The Certified Process Professional (CPP) Program takes BPM Training to an entirely new level.
This premier WORKSHOP is designed for those seeking professional skills in process management, process improvement, process alignment and innovation. The Advanced Business Process Management Methods and Techniques that Deliver!

* Uncover Process Improvement opportunities in just hours
* Identify Actions that will reduce process inefficiency by 30% to 60% within 90 days of deployment
* Delight your Customers (making them your biggest advocates) through Successful Customer Outcomes
* Innovate to compete, set the market trend and even dominate your industry

The Certified Process Professional program builds your competency in delivering these essential benefits in literally everything you do. Unleashing the power of process in your organization today.

A dynamic and comprehensive approach to creating and managing enterprise processes that deliver sustained high performance, encompassing the full range of management systems and practices. Content based on the experiences of hundreds of companies and the BP Group (www.bpgroup.org) networks ongoing research.

Attendance cost: USD 1450

Event organizer: iCMG

Register for the Enterprise BPM Workshop in Buenos Aires

Buenos Aires, Argentina

We are glad to announce the upcoming 1 day program on Introduction to Agile & Scrum in Argentina.

Register for Early bird price of USD 549 instead of Standard Price of USD 649 on or before 2nd March ‘2012.

This one day training will introduce you to the fundamental principles of Agile, practices of Scrum. Attendees will participate in many hands-on activities that will help them practice the theory they learn.

Course objectives

• Introduction to Agile Principles
o Introduction to Agile Principles
o Why practice Agile?
• Introduction to Scrum Process framework
o Scrum roles and responsibilities (Product Owner, Scrum Master, TeamLeads)
o Scrum Ceremonies (Sprint Planning, Daily Scrum, Sprint Review, Retrospective)
o Scrum Artifacts (Product Backlog, Sprint Backlog)
• Introduction to User Stories (Getting the Requirements)
o User Stories and Requirements.
o Relative Sizing techniques to estimation your project.
• Planning and Monitoring a Project
o Agile Project / Release Planning and Sprint Planning
o Monitoring Progress of your project – sprint & release burndown
• Identifying the right Agile approach for your projects

Above sessions contains lectures and hands on exercises. A Backlog of questions from the class is collected and maintained thru out the class so that their real life problems are addressed during the class.

What you get?

The attendees will be given the following at the class
1) A printed copy of the slide deck used
2) A glossary of terms that were covered during the class
3) A Soft copy of the slide deck emailed or given on a CD
4) A reading list for further learning

You will learn the concepts & practices that you can take to your projects, teams, and organization and make a difference right away. You will learn how to lead development teams towards Agile by creating
and managing an Idea and product backlogs, planning releases and sprints, monitoring progress, and conducting retrospectives.

Come prepared to learn! Come with an open mind! You will leave with a lot of learning and ton of energy.

Attendance cost: USD 549

Register for the Introduction to Agile & Scrum

Courtyard Toronto Markham 65 Minthorn Boulevard, Markham, ON L3T 7N5, Canada

The most popular Agile certification! This two day course gives you the foundations to be an effective ScrumMaster and contributes towards the requirements of the Scrum Alliance’s Certified ScrumMaster program. Learning Objective:
Describe Scrum to others including roles, meetings, artifacts and principles.

Agenda:
Introductions
- Facilitation: Welcome and Introductions
- Lecture: Scrum Certification, Classroom Expectations
- Handout: Notes (Questions, Information, Insights, Action Items)
- Exercise: Generating Questions

Waterfall/Lean/Agile Simulation
- Simulation: show how Agile methods can result in 400% productivity improvement

Scrum Process Overview
- Handout: The Scrum Process
- Lecture: The Scrum Process
- Practice: Explaining Scrum
- Multi-Media: Quality in Scrum
- Exercise: Improving Quality
- Lecture: Scrum Is/Is Not
- Handout: Scrum Rules of Thumb
- Discussion: Scrum Rules of Thumb
- Lecture: Scrum Team vs. Not Scrum Team
- Handout: Scrum Team Room
- Discussion: Scrum Team Room
- Discussion: Scrum Process Q&A

Self-Organizing Teams Exercise
- Exercise: show how Agile methods dramatically change teamwork

The ScrumMaster Role
- Exercise: Qualities of a ScrumMaster
- Handout: The ScrumMaster – Self-Evaluation
- Exercise: The ScrumMaster – Self-Evaluation
- Discussion: Clarifications
- Lecture: Removing Obstacles
- Handout: The Scrum Administrator
- Exercise: Mapping the ScrumMaster Role to Traditional Roles

Scrum Maturity and the Definition of “Done”
- Discussion: Junior vs. Senior Team
- Lecture: Definition of “Done”
- Exercise: “Done” for You
- Lecture: “Done” and Agile Maturity

In-Depth Simulation
Lecture: Introducing the Project
Handout: Product Information and Project Schedule
Exercise: Initial Product Backlog
Handout: User Stories
Lecture: User Stories
Exercise: 407 User Stories
Exercise: Generating User Stories
Exercise: Splitting User Stories
Lecture: The “Bucket System”
Handout: Planning Game Cards
Exercise: Estimating Value
Lecture: The “Planning Game”
Exercise: Estimating Effort
Lecture: Calculating ROI
Exercise: Prioritization
Exercise: Velocity and Release Planning
Facilitation: Preparing for Project Execution
Exercise: Sprint One
Exercise: Sprint One Review
Lecture: Retrospectives and Action Items
Exercise: Retrospective
Facilitation: Four ScrumMasters
Exercise: Sprint Two
Exercise: Sprint Two Review
Facilitation: Project Debrief
Graduation
- What Did You Learn?
- Certification
- Feedback Forms

Attendance cost: $1400.00 CAD

Event organizer: Berteig Consulting Inc.

Register for the Certified ScrumMaster – Markham – January 2012

Buenos Aires, Argentina

PMP-blended learning (2 days classroom + 100days of online training on knowlegdehut.com LMS)

This Two-Day PMP Workshop will focus on thorough understanding of Project Management Framework & Methodology.

Knowledge learned in this program will lead to Project Management Professional (PMP®) certification from the Project Management Institute.

PMP Training: 14th & 15th Dec, 2011

Course kits:
•Course materials in sync with PMI and PMBOK4th edition standards
•100 days subscription for online training to our digitized course content
•35 PDUs course completion certificate
•Project Management templates provided as a part of the package
•Unmatched post program support
•Assistance in PMI application form

Mailto: support@knowledgehut.com Ph No: – 1-469-442-0620

Attendance cost:  Standard Fee: 1299 USD Early Bird Price: 1199 USD

Event organizer: Knowledgehut

Register for the PMP Exam prep Workshop in Buenos Aires, Argentina

Colonos Plaza Sur Victoria Ocampo 360, Tercer piso Buenos Aires C1107BGA Argentina

TOGAF 9 course for the Practitioners in Argentina, we are glad to announce the up coming 4 day workshop by David Gilmour.

Buenos Aires: 22 – 25 Nov’2011

This 4 days workshop is Accredited TOGAF 9 Training and complies with the TOGAF 9 Accreditation for Level 1 and 2. TOGAF provides a discipline for Enterprise Architecture while also providing the flexibility to adapt the method for any specific organization or methodology. This ‘openness’ of TOGAF as demonstrated in one of the key values of The Open Group is one of the major factors which has led to the growing success of TOGAF over recent years.
This 4 days workshop covers the latest version of the method – TOGAF 9 – and prepares candidates for the TOGAF 9 examination which is taken separately at a later date. When booking on this course candidates may purchase an examination voucher at a discount which may be used subsequently to sit the TOGAF 9 examination at a Prometric Examination Centre.

Key Benefits:
-Thorough understanding of the TOGAF 9 Enterprise Architecture Framework and Methodology.
-Preparation for TOGAF 9 Exam enabling candidates to sit the TOGAF Exams with confidence.
-Appreciation of the value of TOGAF as the world-leading methodology for Enterprise Architecture.
-Ability to apply Enterprise Architecture ideas straightaway in their own organization.
-Understanding the place and importance of Technology Infrastructure Architecture in the context of Enterprise Architecture.
-Understanding of the use of TOGAF with other architecture concepts such as SOA, Solution Architectures and others.
-Understanding of the relationship between Enterprise Architecture and Business and IT Strategy

Intended For:

Enterprise Architects, IT Architects, Data Architects, Business Analysts, Business Process Managers, Process Architects, Application Architects, Solution Architects, Software Architects, Technology Architects, Infrastructure Architects, Systems Analysts, IT Strategists, Business Strategists, Corporate Planners, Program Managers, Quality Managers, Project Managers, CTOs, CIOs, Chief Architects, Senior Executives who want to learn how peers at the world’s leading organizations are creating business advantage using architecture strategies

Attendance cost: USD 2293

Event organizer: iCMG world International, llc

Register for the Accredited TOGAF 9 course for the Practitioners in Buenos Aires

Enterprise BPM Workshop by Charles Bennett, Leading to CPP Level Certification 1 & 2 in Argentina.

This 2 day workshop will be great primer for beginners and will provide new insight and fresh ideas for people with experience in BPM.

Charles Bennett has spent more than 20 years in consulting companies and software houses, shaping, advising and delivering – “big ticket” change programs. He is a regularly requested speaker at conferences and exchange summits and has had a number of papers in advanced performance change published. Also a speaker and participated on ‘panel of experts’ at conferences and published subject matter papers.

This two days workshop will be great primer for beginners and will provide new insight & fresh ideas for people with experience in BPM and will lead to Certification as a Certified Process Professional (CPP) Levels 1 and 2 (practitioner and professional)

What you will learn:

•Apply process diagnostics to any existing process or service
•Determine the magnitude of the points of failure performance factor and causes of work performance factor of the process.
•Identify actions that can be taken to improve the process
•Identify actions that will significantly reduce the process points of failure and causes of work of the process
•Apply process diagnostics to a customer focused (SCO) process
•Identify actions that can be completed in less than 90 days (often much less)

What you will take away:
•SIX Hands-on toolkits
•Case Study Examples
•The Process Audit template
•Working pack and links to supporting resources
•A completely new way of looking at process!
•CPP level certification 1 & 2

Attendance cost: USD 999

Event organizer: iCMG International, LLC

Register for the Enterprise BPM Workshop By Charles in Argentina

Enterprise BPM Workshop by Charles Bennett, Leading to CPP Level Certification 1 & 2 in Buenos Aires: 23rd – 24th June ‘2011.

This 2 day workshop will be great primer for beginners and will provide new insight and fresh ideas for people with experience in BPM.

Charles Bennett has spent more than 20 years in consulting companies and software houses, shaping, advising and delivering – “big ticket” change programs. He is a regularly requested speaker at conferences and exchange summits and has had a number of papers in advanced performance change published. Also a speaker and participated on ‘panel of experts’ at conferences and published subject matter papers.

This two days workshop will be great primer for beginners and will provide new insight & fresh ideas for people with experience in BPM and will lead to Certification as a Certified Process Professional (CPP) Levels 1 and 2 (practitioner and professional)

What you will learn:

• Apply process diagnostics to any existing process or service
• Determine the magnitude of the points of failure performance factor and causes of work performance factor of the process.
• Identify actions that can be taken to improve the process
• Identify actions that will significantly reduce the process points of failure and causes of work of the process
• Apply process diagnostics to a customer focused (SCO) process
• Identify actions that can be completed in less than 90 days (often much less)
What you will take away:
• SIX Hands-on toolkits
• Case Study Examples
• The Process Audit template
• Working pack and links to supporting resources
• A completely new way of looking at process!
• CPP level certification 1 & 2

Attendance cost: USD 999

Event organizer: iCMG International, LLC

Register for the Enterprise BPM Workshop by Charles

Enterprise BPM Workshop by Charles Bennett, Leading to CPP Level Certification 1 & 2 in Buenos Aires: 22nd – 23rd June ‘2011.

This 2 day workshop will be great primer for beginners and will provide new insight and fresh ideas for people with experience in BPM.