Internal SLAs & Services Management Masterclass
| May 13, 2013 5:00 am | to | May 14, 2013 5:00 am |
| May 13, 2013 5:00 am | to | May 14, 2013 5:00 am |
| August 7, 2013 4:00 pm | to | August 9, 2013 4:00 pm |
| August 7, 2013 4:00 pm | to | August 9, 2013 4:00 pm |
| August 8, 2013 2:00 pm | to | August 10, 2013 2:00 pm |
| June 27, 2013 |