DoubleTree by Hilton Kuala Lumpur, Malaysia

In this increasingly complex environment, the focus on customer service as a key differentiator is rising among large enterprises and SMEs in Malaysia who want to drive revenue and profitability. Achieving this goal is more difficult as customers exert power in a multi-channel world; companies struggle with an explosion of data and sustaining operational excellence becomes increasingly more challenging.

Intelligent leaders are approaching these challenges in new ways, especially by addressing their multi-channel environments with an understanding of customer profiles and behavior. Achieving and sustaining greater customer loyalty requires new operating models that embed this “new intelligence” to ensure their people, processes, infrastructure, and governance drive optimal customer interactions.

Join Frost & Sullivan and industry experts at 4th Annual Customer Interaction Malaysia Summit as we discuss how local enterprises need to be anticipating their customers’ needs and proactively reaching out to their customers to optimize customer experience. Close the data loop and ensure that the actions you take with your customer today will impact your future relationship with your customer.

Event organizer: Frost & Sullivan

Register for the 4th Annual Customer Interaction Malaysia Summit

Prince Hotel & Residence Kuala Lumpur, Kuala Lumpur, Malaysia

Leverage on operators’ existing capabilities to generate more revenue from your application store, mobile social media, mobile commerce and cloud-based mobile applications.

6th Annual Mobile VAS Asia Summit will gather industry leaders from the telecom, handset manufacturing and operating system industries to shape the future development of mobile VAS.

New for Mobile VAS Summit 2012:

• Application Stores: How can Operators create a winning case to gain full control over their revenue and subscriber base?
• Mobile Social Media: Leveraging on the mobile social network to drive mobile data and SMS revenue
• Mobile Commerce: Assessing the technologies, business models and the future players of the mobile commerce industry
• Cloud Based Mobile Applications: Providing mobile cloud services to meet the increasing needs of multi-mobile device (smartphones, tablets and computers) users and to improve customer stickiness
• Convergence of TV, newspaper, internet and mobile: Implementation, key statistics, lessons learned and future developments

Attendees of our past Mobile VAS events include:

Google
NTT docomo
Telkomsel
Indosat
XL Axiata
CSL
Telkom
Bakrie Telecom
Bharti Airtel
Reliance Communications
Vodafone Essar
Idea Cellular
Tata Teleservices
Aircel
Loop Mobile India
Vodafone Fiji
Grameenphone
Banglalink
Robi
U Mobile
Citycell
Maxis
Celcom
DiGi
Mobicom
Telenor
Mobilink
Smart Communications
Globe Telecom
SingTel Mobile
StarHub Mobile
M1 Limited
Dialog Axiata
Airtel Lanka
Chunghwa Telecom
AIS
DTAC
Vinaphone
Viettel Mobile

For more information, contact us at enquiry@iqpc.com.sg or at +65 6722 9388.

Register for the 6th Annual Mobile VAS Summit 2012

Kuala Lumpur, Malaysia

Our program is content rich and comprehensive covering a vast array of subjects from all across the ITSM spectrum. There is something for everyone – strategic, tactical, operational – we’ve got you covered! In fact, this is one main reason why so many organisations bring entire teams!

Join us for “Knowledge Translated Into Results” – our next conference theme. We’ll show you how to go beyond just theory to achieve true business value and outcomes.

The event covers dynamic topics including:
• Strategic ITSM Management
• Tools & Technology
• Using Frameworks To Achieve Business Value, Outcomes & Results

Please call us at 60 3 9207 9638 (Malaysia) Monday through Friday. Or, e-mail us at information.asia@pinkelephant.com

Attendance cost: MYR 1,946.75

Event organizer: Pink Elephant

Register for the 4th Annual IT Service Management Conference & Exhibition

Penang, Malaysia

The International Conference on Communications Engineering and Technology aims to bring together academic scientists, leading engineers, industry researchers and scholar students to exchange and share their experiences and research results about all aspects of Communications Engineering and Technology, and discuss the practical challenges encountered and the solutions adopted.

The conference will bring together leading academic scientists, researchers and scholars in the domain of interest from around the world.

Topics of interest for submission include, but are not limited to:

Ad-hoc and Sensor Networks
Agents, Knowledge-Based Technologies
Antennas and propagation
Communication Networks
Computer Architecture and design
Computer Networks and Security
Data Mining and Database Applications
Grid Computing
High Performance Networks and Protocols
IC Design
Information & Communication and Coding Theory
Infrastructure for Next Generation Networks
Internet Technologies and Communication Software
Multimedia and Web Services
Multiple Access Techniques
Network Reliability and QoS
Neural Networks and Intelligent Systems
3G, 4G Mobile Communications
Optical Communications and Photonics
RF and Microwave Devices
Satellite, Space and Wireless Communications
Information Theory and Coding
Instrumentation and Control
Signal and Image Processing
Software Engineering and Agile Development
RFID,and RFIC
Wireless and Mobile Communications and Technologies
VLSI Design

Register for the International Conference on Communications Engineering and Technology

Penang, Malaysia

The International Conference on Information Systems aims to bring together academic scientists, leading engineers, industry researchers and scholar students to exchange and share their experiences and research results about all aspects of Information Systems, and discuss the practical challenges encountered and the solutions adopted.

Topics of interest for submission include, but are not limited to:

Artificial Intelligence and Decision Support Systems
Breakthrough in Information Technology
Databases and Information Systems Integration
Digital and Social Networks
Digital Innovation in the Service Economy
E-Business and Competitive Strategy
Economics and Value of IS
Engaged Scholarship through Design and Action
Global and Cultural Issues in IS
Governance and Management of IS
Green IS and Sustainability
Human Behavior in IT Adoption and Use
Human-Computer Interactions
Information Systems Analysis and Specification
IS Curriculum and Education
IS Security and Privacy
IT and Service Management
IT for Health Care Management
Knowledge Management and Business Intelligence
Project Management and IS Development
Research Methods in IS
Social and Organizational Impacts of IS
Social Media and Cloud Computing
Social Network Computing
Software Agents and Internet Computing
Visual Media and Communication

Register for the International Conference on Information Systems

Penang, Malaysia

The International Conference on Information and Knowledge Society aims to bring together academic scientists, leading engineers, industry researchers and scholar students to exchange and share their experiences and research results about all aspects of Information and Knowledge Society, and discuss the practical challenges encountered and the solutions adopted.

Topics of interest for submission include, but are not limited to:

Knowledge Management
Basics and Theories
Science, Theory and Professionalism in Knowledge Management
Knowledge Transfer
Knowledge Continuity Programmes and Human resources shortage
Transforming Knowledge into Products and Business development
Intellectual Capital Management and IP management
Effective Knowledge Management Systems
Knowledge Management Best Practice
Building Knowledge Sharing Culture in a Corporate and Industry environment
Developing Knowledge Management Expertise in Third World Countries
Information and Knowledge Societies
Legal Framework in Knowledge Management
Methods for Knowledge Management
Models for Knowledge Management
Technologies for Knowledge Management
Innovative Approaches to Knowledge Management
Agile Approaches to Knowledge Management
Peer-to-Peer Knowledge Management
Distributed Software Architectures for Knowledge Management Systems
Knowledge Management and Web 2.0/Web 3.0
Instruments for Knowledge Transfer and Knowledge Sharing
Empirical studies of knowledge transfer in social software
Design methods and guidelines for social-focussed knowledge management
Communication and Collaboration
Agent-Mediated Knowledge Management
Agent-Mediated Analysis and Design of Knowledge Technologies
Agent-Mediated Evaluation of Knowledge Management Instruments
Agent-Mediated Knowledge Management Technologies
Knowledge Management in Practise
Utilization of Knowledge
Knowledge in business processes
Organizational Memories
Case Studies and Best Practises
Knowledge Management Instruments
Knowledge Management Methodologies
Knowledge Management Projects

Knowledge Economy
Science and Theory of Knowledge Economy
Knowledge Based Business Enterprise
Entrepreneurship in Knowledge Based Economy
Old Economy, Knowledge Based Economy and the New Economy
Business Models of the Knowledge Economy
Education Sector in the Knowledge Economy
Knowledge Society in Knowledge Economy
Legal Frame work in Knowledge Economy
Principles of Economic Growth in the Knowledge Economy
Institutions, Expertise and Skills in the Knowledge Economy
Public Policy for Knowledge Economy
Information Management
e-Society and Digital Divide
e-Media and e-Society
e-Health
e-Business / e-Commerce
e-Society and Digital Services
Information Systems
e-Learning for Knowledge-Based Society
e-Government /e-Governance
Citizens and Governance in a knowledge-based society
e-Society
e-Governance
e-Art
e-Science
Secure Technologies
New enabling technologies
Intelligent data management
Research in progress
International Society for Knowledge Organization

Register for the International Conference on Information and Knowledge Society

Kuala Lumpur, Malaysia

The International Conference on Machine Intelligence aims to bring together academic scientists, leading engineers, industry researchers and scholar students to exchange and share their experiences and research results about all aspects of Machine Intelligence, and discuss the practical challenges encountered and the solutions adopted.

The conference will bring together leading academic scientists, researchers and scholars in the domain of interest from around the world.

Topics of interest for submission include, but are not limited to:

Advanced Intelligent Systems
Ant Colony Optimization and Swarm Intelligence
Artificial Immune Systems
Artificial Intelligence
Artificial Life
Associative Memory
Automatic Annotation
Bioinformatics and Biological Computing
Case-Based and Temporal Reasoning
Cognitive Science
Computational Intelligence
Computational Intelligence in Bioinformatics and Computational Biology
Computer Vision Systems
Connectionism
Data Fusion
Data Mining and Data Fusion
Data Mining and Knowledge Discovery
Decision Support Systems
Distributed Artificial Intelligence
DNA Computing
Emotional Intelligence
Evaluation and Refinement of Intelligent Systems
Evolutionary Computation
Evolutionary Optimization
Evolutionary Strategies
Feature Extraction
Fuzziness in Chaotic Systems
Fuzziness in Multi-Agent Systems
Fuzzy Aggregation Techniques
Fuzzy Control
Fuzzy Decision Making
Fuzzy Inference
Fuzzy Logic and Systems
Fuzzy Mathematics
Fuzzy Optimisation
Fuzzy Reconfigurable Systems
Fuzzy Systems and Hardware
Genetic Algorithms
Human-machine Interaction
Intelligent Classification
Intelligent Control
Intelligent Distributed Sensor Networks
Intelligent Hybrid Systems
Intelligent Image Processing
Intelligent Information Retrieval
Intelligent Information Systems
Intelligent Measurement
Intelligent Signal Processing
Intelligent Systems
Intelligent Tutoring Systems
Interval Computation
Knowledge Discovery
Knowledge Representation
Learning and Memory
Logical and Probabilistic Inference
Machine Learning
Mechatronics
Modeling the Real World through Contexts
Multi-Agent Systems
Multimedia Mining
Natural Language Processing
Neural Networks
Neuro-fuzzy Systems
Ontology-based Intelligent Systems
Particle Swarm Optimization
Pattern Recognition
Probabilistic Reasoning
Reinforcement Learning
Robotic Technologies
Rough Sets
Spatio-Temporal Reasoning
Statistical and Structural Pattern Recognition
Support Vector Machines
Swarm Intelligence
Syntactic and Semantic Processing
Uncertain Reasoning
Web Mining

Register for the International Conference on Machine Intelligence

Kuala Lumpur, Malaysia

The International Conference on Business Process Management Systems aims to bring together academic scientists, leading engineers, industry researchers and scholar students to exchange and share their experiences and research results about all aspects of Business Process Management Systems, and discuss the practical challenges encountered and the solutions adopted.

The conference will bring together leading academic scientists, researchers and scholars in the domain of interest from around the world.

Topics of interest for submission include, but are not limited to:

Process modeling languages, notations and methods
Reference process models
Variability and configuration of process models
Process simulation and static analysis
Process metadata and semantic reasoning
Process patterns, repositories, and standards
Process quality
Process improvement and optimization

Process Architectures and Platforms
Process-oriented software architectures
Service-oriented architectures for BPM
Workflow management systems
Security aspects of business process execution
Automated planning for business process execution
Resource management in business process execution

Management of Process Execution Data
Process tracing and monitoring
Process performance measurement
Process mining and learning
Process data warehousing
Data streaming in business processes
Process management dashboards
Process data visualization

Process Evolution and Flexibility
Process exception handling
Process change management
Adaptive and context-aware processes
Case handling
Process-enhanced groupware
Sustainable and self-healing processes

Management Issues and Empirical Studies
Business process lifecycle management
Requirements modeling and process design
Success factors and measures
BPM governance and compliance
BPM maturity
Adoption and practice of BPM
Case Studies and Experience Reports in BPM

Non-Traditional BPM Scenarios
Knowledge-intensive processes
Data-driven processes
Distributed and mobile processes
Inter-process planning and coordination
Grid and scientific workflows
BPM applications in life science

Register for the International Conference on Business Process Management Systems

Penang, Malaysia

ICCTAI’2012 International Conference on Computational Techniques and Artificial Intelligence conference aimed at presenting current research being carried out. The idea of the conference is for the scientists, scholars, engineers and students from the Universities all around the world and the industry to present ongoing research activities, and hence to foster research relations between the Universities and the industry.

This conference provides opportunities for the delegates to exchange new ideas and application experiences face to face, to establish business or research relations and to find global partners for future collaboration.
Organized by: Planetary Scientific Research Centre

Register for the International Conference on Computational Techniques and Artificial Intelligence (ICCTAI’2011)

Kuala Lampur, Malaysia

Under the patronage of H.E. Datin Paduka Seri Rosmah Mansor Wife of the Hon. Prime Minister of Malaysia / First Lady of Malaysia, the 2nd Annual WIL Forum Asia is taking place in February 2012 in Kuala Lampur, Malaysia.

The “2nd Annual Women in Leadership Forum Asia 2012″ organized by naseba communications will take place in Kuala Lumpur,Malaysia on 16 Feb 2012.

Attendance cost: Paid

Event organizer: naseba communications

Register for the 2nd Annual Women in Leadership Forum Asia 2012