Ashburn, VA (30 minutes West of Washington, DC)
United States
Many people struggle with the development of a solid Business Impact Analysis program. The lack of a solid BIA places the entire BCP effort in jeopardy. Read more »
44075 Pipeline Plaza, Suite 120,
Ashburn, VA 20147, United States
The course is an intensive introduction to the ITIL service management framework, covering all aspects of the service support and service delivery processes, together with the service desk function. It consists of short lectures, discussions, examination technique training, mock examinations and culminates in an invigilated exam in the third day. Read more »