Gartner Outsourcing Local Briefing – Chengdu, China
Shangri-La Hotel
9 Binjiang Dong Road
Chengdu, China
Session One: How Buyers Make Their ICT Services Sourcing Decisions – Implications for Chinese Service Provides
Jim Longwood, Research Vice President
Many application services buyers do not understand how to source services properly. What are the long term implications of getting this wrong? What service providers need to do and know to qualify the suitability of their business opportunity? What are the pricing options and financial implications of funding their deals? How can Chinese service providers have a better chance of qualifying and winning services business in less mature markets like China? This presentation will cover:
• What best practices are adopted by effective buyers in the evaluation and selection process?
• What are some implications for Successfully Selling Application or other Service Solutions
• How can you use a deal sweets spots analysis to better qualify prospective clients?
Session Two: European Application Services Trends and Opportunities in 2010
Gilbert van der Heiden, Research Director
Many Chinese service providers have a strong awareness of the US and Japanese markets but often not about Europe and the Middle East; one of the largest IT services markets in the world. How can Chinese ESPs decide whether to target Europe, which countries and with which services and appropriate market messaging? This presentation aims to provide you with relevant information on the competitive landscape, trends and what services might be hot in EMEA. Key topics covered include:
• Key trends affecting the EMEA IT Services market in 2010
• Zooming in on countries in EMEA IT Services market
• Leading offshore vendors & countries that Chinese ESPs and China will compete against
Session Three: China As An Outsourcing Destination – Buyer Demands and China Supply-Side Progress
Tina Tang, Principal Research Analyst
In this briefing, we will address the China IT services market trends, the impact of government incentive policies on outsourcing services, the opportunity created by multinational corporations entering and competing in the market, and China as an offshore delivery location. We will discuss the evaluation for 20 outsourcing base cities. During this briefing we will cover the following:
• IT Services spending in China’s domestic market
• Competitive landscape of IT services industry in China
• 20 Outsourcing Base Cities Evaluation
Agenda
9.00am Registration
9.25am Welcome and Introduction
9.30am Session One
10.15am Session Two
11.00am Q&A Session
11.15am Break
11.30am Session Three
12.15pm Q&A Session
12.30pm Lunch
1.30pm Event Close
For more information contact georgette.ong@gartner.com
Attendance cost: Invitation Only Event
Event Organizer: Gartner APAC
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