Grand Hayatt
Sao Paolo, Brazil

As an executive of a society increasingly in an emerging market, you concentrate on business growth and market share increasing, and automation and electronic commerce systems are critical to that goal. But as your business grows, so do the risks associated with possible failure of the automation systems and infrastructure. Both internal operating systems and interfaces to external customers can have a huge impact on the bottom when not, and reliability and not having a Business Continuity Plan in place could jeopardize his leadership. In some Fortune 100 companies, the cuts of the internal systems can cost thousands per minute in lost productivity and disruption to external customers facing systems can easily run into the tens of thousands per minute!

Responsible Executive Leadership requires a step back and take an impartial assessment of how to “raise the bar on the reliability of IT consultant with a proven Global Business Continuity.

Reliability Global – Global Executive Roundtables
Global Executive roundtables are private and one-day intensive sessions in emerging markets for corporate executives at the strategic level (usually MD and higher) and senior government officials in the technology segment. The sessions are limited to small groups of selected participants who are interested in discussing and benchmarking strategies and accepted methodologies for implementing a complete IT infrastructure reliability of the system under his command. The sessions are led by the Global CEO Reliability & T Business Continuity Specialist Matthew Davis, and focus on real world performance in a corporate environment or government.

Event Key Topics
All panels are the focus of senior management at the executive levels of both business and IT governance in emerging markets divisions. Sessions are held at the strategic level with business continuity and comparative assessment of the key objectives of pairs for the event. The main overall objective of the roundtable is the application of the Fortune 100 reliability in the strategies of corporations and governments around the world in support of ongoing advice as needed. All sessions are held in high level executive safe places and all meals, events, and discussion materials are included in the registration fee. The session is conducted mainly in English but in some places translation services are also included. For those wishing to attend any night before the introduction and a cocktail or extend the event to include a discussion of networks in the evening we have reserved special rates at participating hotels.

Event Agenda

DAY ONE

16:00 – Welcome & Introduction from Global Reliability CEO
17:00 – Cocktail Reception
19:00 – Dinner & Evening Entertainment

DAY TWO

07:30 – Breakfast
08:30 – Introductions & Level Set Expectations
09:30 – Reliability Theory for the Executive –

• A discussion on the importance of devoting corporate or government resources to the stability and availability of internal and external systems. Constraints to implementation full Reliability structure in emerging economies. The critical need for Crisis Operational Playbooks (COP) in the modern IT structure.

10:30 – Reliability and Managerial Finance Issues –

• Practical strategies in working with the finance division on quantifying the reverse scenario of cost of failures by system. Adjusting costs/benefits between internal (operational) systems and customer facing (eCommerce) systems. Strategies for using the reverse cost analysis findings to achieve positive NPV as well as an MIRR well above WACC for the life of the Reliability project to gain Business Executive (CMO/COO), CEO, and Board approval.

12:00 – Hosted Private room Executive Lunch at the hotel restaurant
13:30 – Staffing and Support Model with Case Study –

• Discussion of sustainable staffing models for both Reliability and the related production support function with creative alternatives for emerging economies. Applicable Case Study Discussion showing theory of vertical hiring model by discipline. Identifying the critical leader for the group and the proper organizational and reporting structure for the group.

15:00 – Business Process Monitoring & Remediation Strategy –

• Utilizing BPMs for Reliability and the pro/con versus proprietary monitoring or out of the box internal monitoring including Cost/Benefit Analysis. Triage conflict management. Key remediation methods and executive reporting strategies to accurately track improvements at the enterprise level (MTBF by application and uptime % by application).

16:00 – Breakout Group Planning –

• 2hr breakout session with Matthew on analyzing their specific questions related to their situation.

18:00 – Hosted Cocktail Hour at the hotel lounge
20:00 – Optional Dinner and Social Event

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