eDevelopment House, 604 Limuru Road, Old Muthaiga, Nairobi, Kenya
Information Technology Infrastructure Library (ITIL) is a set of globally recognized best practices for IT Service Management that can be tailored to any organization. ITIL provides the foundation for quality IT Service Management through documented, proven processes that cover the entire Service Lifecycle. It is easy for organizations to learn, tailor, and implement ITIL to suit their environment. A complete ITIL philosophy has grown around the guidance contained within the ITIL books and the supporting certification and qualification scheme.
Our Centre offers a complete range of training courses and advanced learning programs for professionals and organizations that currently use or plan to use ITIL. Our focus lies on continuous innovation and the provision of unprecedented course quality, which is reflected in the design of our ITIL 2011 portfolio. The portfolio includes courses for IT professionals at all levels in an organization and offers a unique mix of delivery variants.
Contact me for more information and course registration.
Event organizer: Africa edevelopment Research Center
Register for the ITIL 2012 Foundation