Optimising the Customer Journey: Building Relevancy and Customer Lifetime Value
Grand Hôtel Stockholm, Sweden
If you don’t take care of your customers today, someone else will. Yet the ability to seamlessly manage customers across the entire lifecycle and thereby maximise customer value remains an elusive goal for most businesses.
As a result, organisations are only realising a fraction of potential customer wallet share, experiencing high rates of churn and spending too much time and money delivering repetitive information that only frustrates the customer.
On 8th November at The Grand Hôtel in Stockholm, we invite you to join us for a Customer Centricity seminar which will explore how many of our clients today are adopting an ‘outside-in’ approach and making a dramatically improved customer experience a central part of their strategy.
Alongside our guest speakers, we will also highlight how many of the world’s leading financial services and insurance companies are using our systems to not only understand the long term value of their customers and their propensity to buy additional products, but to also undertake automated and proactive retention strategies.
Event organizer: Pegasystems
Register for the Optimising the Customer Journey: Building Relevancy and Customer Lifetime Value
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