Oracle Customer Services Day
| June 30, 2009 |
Oracle City Office
Oracle Corporation UK Ltd., One South Place
London, EC2M 2RB, UK
Optimise your Oracle investment now and drive down total cost of ownership with better utilisation of Oracle services and tools.
Information technology leaders face unprecedented pressure to optimise existing solutions, generate greater efficiencies, and maintain an agile IT infrastructure that can respond to changing business priorities.
Oracle Services Day is a half-day session with practical examples to help companies like yours drive increased value from their Oracle investment. Many times, customers aren’t even aware of the Oracle resources available as part of their Oracle Premier Support subscription. These information-rich working sessions feature services, technologies and best practices to illustrate how you can:
- Lower Total Cost of Ownership – Drive down labor costs though better systems management and maintenance across the entire IT solution lifecycle
- Lower Business Risk – Leverage industry and Oracle best practices to optimise results
- Higher Business Value – Drive better business results through better software utilisation
Come and meet with your peers and Oracle service executives as we discuss how you can better leverage services and your existing Oracle investments to gain greater efficiencies in your organisation. See how Oracle Customer Services are helping thousands of customers get ahead and stay ahead in these challenging times.
Event Agenda
08:30 Registration
09:15 Welcome and Introduction – David Callaghan or Steve Gold
09:30 Keynote: Oracle Services Strategy
Andy Boulton, VP UK Customer Services
10:00 Maximum Value: Making the most of Oracle Customer Services
Louise Wiles, Director, UK Customer Services
10:45 Coffee Break
11:15 Making It Happen: Best Practices delivering customer success
Stuart Brydson, Strategy Director, Global Customer Management
12:00 Customer Case Study – Emma Courtney, Programme Manager, Motability
12:30 Executive Panel Q&A
13:00 Networking lunch and one-to-one meetings
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