London, UK

The last two years have seen explosive growth in the use of Web 2.0 and social media. Visitors to the Twitter network are by now expected to exceed 10 million (from only 475,000 in February 2008) Facebook now has more than 200 million active members – almost as many as the population of the USA.
If this is communications revolution, what does that mean for financial institutions in the UK? – This conference will provide answers to that question.

New Business Models
Global corporations like Dell and Nike are driving major change programmes to take advantage of this new communications channel.
In the USA, new (and apparently successful) business models have emerged in the financial services sector, made possible by the power of social networks. The UK has seen the rise of Zopa, the ‘social bank’.

Why this Event
With few exceptions, financial services organisations in the UK find themselves attracted by the possibilities offered by social media, unsure of exactly how to use them, but certain they don’t want to be left behind.
This timely event, designed exclusively for financial services organisations, will provide clear and practical insights into:
• What possibilities Web 2.0 and social media offer your business
• How financial institutions are already making use of them
• What the future holds
• How you can prepare for it.

Benefit from the knowledge and experience of:

• Roberto Hortal, Head of eBusiness, MORE TH>N
• Keely Flint, Information Architecture Program Manager, BUPA
• Alpesh Doshi, Principal and Co-Founder, FINTRICITY
• Christophe Langlois, Founder & Social Media Evangelist, VISIBLE-BANKING
• Lucian Camp, Chairman, TANGIBLE FINANCIAL
• Belinda Doshi, Partner, FIELD FISHER WATERHOUSE
• David St. John-Tradewell, Head of Business Development, iCROSSING

Conference Agenda

8.45    Registration Opens

9.30    Chairperson’s Introduction

Alpesh Doshi
Principal and Co-Founder
Fintricity

9.40    Web 2.0 and Social Media: Understanding the Difference Types

Roberto Hortal
Head of E-business
More Th>n

10.20    The Role of Social Media in Financial Services

Christophe Langlois
Founder & Social Media Evangelist
Visible Banking

11.00    Refreshments

11.20    The Impact of Social Media on Customer Interaction and Marketing

Lucian Camp
Chairman
Tangible Financial

12.00    Partnering with Social Media Sites to Gain Customer Trust

Alpesh Doshi
Principal and Co-Founder
Fintricity

12.40    Lunch

1.40    Collective Intelligence – Leverage Your Employee Assets for Organisational Effectiveness

Keely Flint
Information Architecture Program Manager
BUPA

2.20    Compliance, Privacy, Data Protection and Data Ownership in a Web 2.0 World

Belinda Doshi
Partner
Field Fisher Waterhouse

3.00    Refreshments

3.20    The Changing Landscape in Consumer Finance in a Web 2.0 World

David St.John-Tradewell
Head of Business Development
iCrossing

PANEL DISCUSSION
4.00    The Future of Web 2.0 and Your Part in It

4.40    Chairman’s Closing Remarks

4.45    Close of Conference

Register to this event by 21 August 2009 & SAVE up to £900!

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