Shift Happens – Dealing With Cultural Change
Hotel Realm, Canberra ACT, Australia
What do grapes have in common with cultural change?…
“Cultural Change – Your processes and technology might be right, but what about your people?”
Why isn’t everyone playing the game the way you want them to?
Well… research shows: “The number 1 obstacle to success in projects is employee resistance, and the ineffective management of the people side of change”. So… in order for everyone to play the way we want them to, we have to change the way we are managing people change… (Hint… It’s not just about putting together a communication program).
Learn how to increase your projects success, manage employee resistance to change, and receive some practical tips and tools you can use back in your workplace.
We encourage you to bring along any burning questions you might have to discuss during the workshop!
Join us later in a relaxed and distinguished environment where you and your peers can share your learning experience as well as debrief about your role and management concerns over canapés and drinks.
Start time – 1pm
Finish time – 5pm
Join us afterwards for drinks and canapes 5pm-7pm
After leaving Australia for the Canadian winters, HDAA lured Melissa back to this side of the world with her love of challenges in ITSM design and implementations, organisational cultural change and her passion for training people.
With a long background in ITSM and freelance consulting, Melissa is also the Director of Intrinsic IT. Her ITSM Project Management consults has meant working with small and large organisations covering over 20 years in industries including Finance, IT, Government, Manufacturing, Distribution and Telecommunications.
Melissa is passionate about continuing her professional education, enabling her to be armed with the skills and experience required to facilitate transformations in organisations. Her qualifications include Culture Change Management (PROSCI Certified), IT Service Management (ITIL V2 and V3 Managers Certificate), Master Business IT Management, ISO20000 Consultant and Auditor Certification, Knowledge Management Certified (KCS), Prince 2 Project Management (Practitioners Certificate), and Six Sigma Black Belt Certification.
Attendance cost: HDAA Members Free – as per membership level
Event organizer: HDAA
Register for the Shift Happens – Dealing With Cultural Change
- knowledge management conference 2013 service desk
Link to Shift Happens – Dealing With Cultural Change: http://itevent.net/shift-happens-dealing-with-cultural-change/
Where: Hotel Realm, Canberra ACT, Australia, Canberra