| December 14, 2011 |
The Chamber of Commerce
London, UK
Service Desk issues can range from technology and metrics through to training and salaries, therefore it is essential to be able to practically benchmark yourself against other organisations and expectations. Examining best practice adoption and Continual Service Improvement can provide key indicators for the increasing business alignment of the Service Desk. Read more »
76 Portland Place, London, United Kingdom
Published by Total Telecom for more than 10 years, the Global 100 is the leading annual ranking of the world’s top 100 telecom operators by revenue and profit. For the first time this year, the first look at the results will be available at the Global 100 breakfast briefing, where you will be able to engage with the experts on what is driving the positions, the changes in the market, and the key trends affecting the industry. Read more »
76 Portland Place, London, UK
mHealth represents a vast, relatively untapped opportunity for telecom operators, as the health care industry strives to address the issues and opportunities presented by restricted budgets, changing population demographics and consumer expectation, driven by wider availability of information and devices for self monitoring. Read more »