| December 14, 2011 |
The Chamber of Commerce
London, UK
Service Desk issues can range from technology and metrics through to training and salaries, therefore it is essential to be able to practically benchmark yourself against other organisations and expectations. Examining best practice adoption and Continual Service Improvement can provide key indicators for the increasing business alignment of the Service Desk. Read more »
Online Event
“Agility in Data Governance Part 1: Business Alignment”
In this webinar, “Data Governance Imperative” author Steve Sarsfield talks about a pragmatic and cost-effective approach to data governance. It explains ways for you to champion a strategy of data governance to an apathetic organization. Read more »
Atlanta GA, United States
ProcureCon USA 2011 is sizzling with innovative angles and interactive sessions. You won’t be at the receiving end of a traditional presentation; there are 15 interactive sessions on the program, translating to 13 hours of your active participation. Read more »