| April 12, 2012 |
Spain
Business Meetings are a new way of doing business face to face, an effective means for the Spanish company represented by those responsible for making investment decisions on contact center experience first hand the products, services and solutions Providers tools for call and contact center can offer. Read more »
| January 12, 2012 | to | January 28, 2012 |
Unit 501 Manila Luxury Condominium, Pearl Drive Cor. Gold Loop Ortigas Center Pasig City
COURSE OUTLINE:
I. Marketing defined
II . Marketing Mix
a. Products
b. Pricing
c. Promotion
d. Place
e. Personnel
f. Process Read more »
Fleming’s Steak House
455 Newport Center Drive (in Fashion Island Parking Lot)
Newport Beach, CA 92660
Join us for lunch and peer networking as we discuss why Unified Communications requires Unified Management. Learn what tools are available for monitoring Cloud, Hybrid / Premise based infrastructure and hear life industry examples of how UC has improved customer service through automation. Read more »
Caesars Palace,
Las Vegas, NV, USA
The 11th Annual Call Center Week is the fastest growing call center event in the world! This event designed to help companies create a customer-centric culture that inspires excellence and grows the top line.
Attend Call Center Week and find out how to efficiently create a customer experience that produces engaged employees, drive performance improvement, leverage tools and social media for enhancing agent and customer satisfaction and prepare your organization for Voice of the Customer initiatives. Read more »
Gaylord Palms Hotel & Convention Center
Orlando, Florida, USA,
In an economic storm, every call center professional must have the latest tools and strategies to maximize their call centers. The 5th Annual Call Center Summit is the conference you need to attend in 2010 to ensure that your call center becomes a revenue generator. You will leave with important tools for improving agent performance, leverage tools and technology, management of customer feedback, and tie every effort to return to business results. Read more »
Sandton Convention Centre
Johannesburg, South Africa
Africa’s leading call centre event that focuses on bringing together senior management from the call centres of Africa’s top corporations. It aim’s to introduce new strategies for managing call centres, maximise productivity and increases service levels in Africa’s call centres. Read more »