| March 7, 2012 |
San Francisco Marriott Marquis, San Francisco CA, United States
Text Analytics World San Francisco 2012 is the business-focused event for text analytics professionals, managers and commercial practitioners. This conference delivers case studies, expertise and resources to leverage unstructured data for business impact and deploy the latest text analytics technology. Read more »
| January 11, 2012 |
Unit 501 Manila Luxury Condominium, Pearl Drive Cor. Gold Loop, Ortigas Center Pasig City
COURSE OUTLINE:
1.What is a call center
-Inbound call center
-Outbound Call Center
-Hybrid Call Center
2.What’s in it for me?
3.Type Of Ownership
4.Business Name Read more »
Doubletree Resort on International Drive,
Orlando, FL, United States
Call Center Week presents The Summit to look at changes facing contact centers and address them head on. The event will specifically look at overall call center management including social media strategies for contact centers, leveraging multi-channel touch points, technological advances in software and CRM solutions, enhancing the customer experience and staffing/sourcing (both internally and outsourced). Read more »