Delivering Cloud Contact Centre Solutions
We developed our solution, ContactWorld, to provide contact centre technology as a true cloud service over the Internet, similar to the business models of Amazon, Google and salesforce.com. Read more »
| April 30, 2012 | to | May 2, 2012 |
Sydney, Australia
QPC’s 5th Customer Experience Management 2012 in Sydney is your chance to learn how to transition your customer experience management strategies into the 21st century to create tomorrow’s experiences today. The Event will deliver you the opportunity to learn from and network with national and international industry leading Customer Experience experts to gain insights, identify opportunities and take away key strategies for successful customer experience management. Read more »
| March 28, 2012 |
River & Rowing Museum, Henley-on-Thames, United Kingdom
.jpg?9d7bd4 "Logo Inspirational Service Desk Leadership Event")
The distinction between the differences of the role of Managers vs the role of Leaders is heavily debated. It says management focuses on getting work done on time, on budget, and on target in other words, steady execution and control — whilst leadership focuses on change and innovation. Read more »
| March 20, 2012 | to | March 21, 2012 |
Singapore
3rd Annual Contact Centres Asia: Growth and profitability of contact centres through new communication channels and effective upselling.
Meet decision makers such as the Chief Customer Support Officer, Acer and Group Chief Customer Officer, Dialog Telekom at the 3rd Annual Contact Centres Asia Conference (20-21 March 2012, Singapore). Read more »