Hotel George William, Brisbane, Australia
This certification verifies that front-line technical support professionals possess the knowledge and skills required to provide quality service and support. It ensures they understand service management processes and best practices, while providing a competitive edge for career advancement. Read more »
The London Hilton on Park Lane
London, UK
The World Communication Awards recognise the companies and individuals responsible for the innovations, achievements and great new services that are helping to build tomorrows industry. The Awards are open to all communications providers, whether they are a traditional carrier, service provider, multimedia content provider or another organisation providing a communication service. Read more »
Grand Hyatt
Santacruz (E)
Mumbai, India
IDC expects most companies in Asia to be extremely focused on costs this year. Recent surveys done by IDC in this region have shown that almost 80% of companies already have been or expect to be told to cut back on expenses in 2009 – and about half of these companies expect these cutbacks to affect IT or Operations. Read more »