| April 11, 2012 |
Cleveland OH, United States
As global competition increases, products commoditize quicker and pricing pressure grows, how can companies create a truly sustainable source of differentiation? The answer is superior customer experience (CX). Read more »
As the U.S. subsidiary of the world-renowned Institute for International Research (IIR), IIR USA is among the most recognized and trusted providers of trade conferences and expositions; seminars; training events; and specialized business information and networking experiences in America. Read more »
MIS customer service representatives are dedicated to ensuring you have a rewarding learning experience. They will help you register for a program, direct you to courses most suitable to your needs, advise you on registration discounts, and work to accommodate any special requirements.
| March 27, 2012 |
London, United Kingdom
This masterclass is open to heads of marketing, HR, Strategy, and Innovation and anyone working within these departments, as well as business owners looking to understand how gamification can help them successfully operate in the current market climate. Read more »
| March 4, 2012 | to | March 6, 2012 |
United States,San Francisco CA
The Marketing 360 Exchange West Coast has been designed to bring together senior marketing executives focused on executing leading strategies to achieve brand excellence and greater profitability. Invitation-only, this is an exclusive event for senior level networking and idea exchange. Read more »
| March 20, 2012 | to | March 21, 2012 |
Singapore
3rd Annual Contact Centres Asia: Growth and profitability of contact centres through new communication channels and effective upselling.
Meet decision makers such as the Chief Customer Support Officer, Acer and Group Chief Customer Officer, Dialog Telekom at the 3rd Annual Contact Centres Asia Conference (20-21 March 2012, Singapore). Read more »
| March 21, 2012 | to | March 22, 2012 |
Mandarin Orchard Hotel, Singapore
The 6th Annual OSS BSS Asia Pacific Summit in 2012 looks into the changing world of the communications marketplace. It will focus on the new ways business will be won or lost by partnerships and by delivering alluring
new customer-centric services. Much of what is possible in the next 2-4 years lies in orchestrated execution of technology updates, user devices and the systems needed to maintain a better customer experience. Read more »
London,England,United Kingdom
OSS/BSS World Summit focuses on innovation and investment for the Billing OSS/BSS sector of telecom industry with visionary keynotes by CEO, CTO and CIO. Read more »
Suntec Singapore Convention & Exhibition
Singapore
The 2nd edition of The Customer Show Asia will be held on 28- 29 September 2011 in Singapore. It will be co-located with Loyalty World Asia, which will be held on 27 September 2011. The Customer Show focuses on innovation, best practice and ROI in customer management, social CRM, business intelligence, loyalty, experience, acquisition and customer service and support. Read more »
Kent, UK
This one-day workshop is for everyone involved in the production and delivery of satisfaction surveys for customers of IT support services.
This practical workshop provides the essential information and knowledge you need to create a comprehensive satisfaction survey programme for your customers. Read more »