Events tagged "iso20000":

Shift Happens – Dealing With Cultural Change – Brisbane

Emporium Hotel, 1000 Ann Street, Fortitude Valley
Brisbane, Australia

Shift Happens – Dealing With Cultural Change Brisbane logoWhat do grapes have in common with cultural change?…

“Cultural Change – Your processes and technology might be right, but what about your people?”

Why isn’t everyone playing the game the way you want them to? Read more »

Tags: Change management, HDAA, help desk, HelpDesk, iso2000, iso20000, IT management, IT Service, IT service management, ITIL, Knowledge management, Management, prince 2 project management, Research, Service Management
Event Location: Australia, Brisbane

ISO/IEC 20000 Practitioner Virtual Classroom

December 12, 2011toDecember 14, 2011

Online Event

ISO/IEC 20000 Practitioner Virtual Classroom logoThis interactive workshop, leading to the ISO/IEC 20000 Practitioners examination, is designed to provide a basic level of knowledge in the ISO/IEC 20000 IT Service Management standard and its application. It is aimed at practicing IT practitioners who wish to assist organizations to prepare for certification under the itSMF’s ISO/IEC 20000 certification scheme. Read more »

Tags: iec 20000 certification scheme, iec 20000 practitioner, ıso 20000, iso 20000 certification, iso 20000 certification scheme, iso 20000 itil, iso 20000 practitioner, iso 20000 standard, iso 20000 standards, iso 20000 training, iso 22000, iso iec 20000 standard, iso2000, iso20000, itsmf certification, technology education
Event Location: Worldwide - Online
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