IBIS Hotel – Kuwait
This exciting and dynamic 3-day course introduces learners to the lifecycle of managing IT services to deliver to business expectations. As well as an engaging, case study based approach to learning the core disciplines of the ITIL best practice, this course also positions the student to successfully complete the associated exam, required for entry into the future ITIL® v3 intermediate level training courses. Read more »
Online Event
The ITIL Awareness Course is ideal for those who require a basic understanding of the ITIL best practices in a time-efficient manner, as opposed to the full certification ITIL Foundation course. Read more »
Online Event
The ITIL Extended Awareness Course introduces learners to the ITIL best practices framework and the IT Service Management processes to provide an overview of the key concepts of ITIL with a focus on the ITIL Service Lifecycle approach to managing the design and delivery of IT services to the business. Read more »