ITIL® Foundation training course and certification exam
| May 14, 2012 | to | May 16, 2012 |
AB Consulting CI – Boulevard Carde – Abidjan Plateau
Abidjan, Ivory Coast
AB Consulting CI, the Western Africa leader in ITSM and IT Governance certification training is conducting ITIL® Foundation Training Course in Abidjan (Ivory Coast) on May 14-16th, 2012. Read more »
This interactive, enjoyable two day course enables you to understand the IT governance of ITIL Service Management, including the service lifecycle and ISO/IEC 20000 in association with KPMG. The ITIL Foundation course will prepare you for the ITIL Foundation Certificate in Service Management.
This ITIL Intermediate course immerses learners in the practical aspects of the ITIL v3 Service Lifecycle and processes associated with the Service Offerings and Agreements of services and service delivery. The main focus of this course is on operational-level process activities and supporting methods and approaches to execute these processes in a practical, hands-on learning environment.