Strategic SLA Management for ICT Services
| June 25, 2012 | to | June 27, 2012 |
Johannesburg, South Africa
The availability, reliability and responsiveness of Information and Communications (ICT) services are vital, especially in banking, insurance, finance, telecommunications and mining industries – and often governed by regulation and compliance requirements. The public sector, too, is increasingly offering service levels in service charters. Read more »
* Learn about the most interesting newer features of the SQL language