| February 22, 2012 |
The Studio, Birmingham, UK
Aligning your people, processes and technology has become a must for any service desk that seeks to support a culture of innovation. Successful service desks are said to be in a permanent state of transformation yet we all know that achieving transformation through organisational change is one of the hardest. So why do it alone? Read more »
| December 12, 2011 |
Arlington VA, United States
Discover the tools and techniques that will help you optimize the Systems Development Life-Cycle processes so that you can bring your projects online more effectively, more quickly and on budget. Learn how to accelerate development and compress design time- and how to use capability and maturity models so that you can assess where your IT processes currently are. Read more »
Johannesburg, South Africa
Advanced Contract Management for Infrastructure, Resources & Energy Projects
3rd – 4th Nov 2011, South Africa
Advanced Combustion Technologies in Industrial Furnaces Read more »
Dallas TX, United States
In this IT class, you’ll delve into the role and responsibilities of the business analyst – the communication link between all business areas and a critical player in project success. Learn techniques for ensuring project success every step of the way-from identifying and analyzing potential projects to making sure that the final project product meets the requirements you identified. Through hands-on exercises, you’ll learn to define the scope of work and master requirements-gathering techniques that will work for a variety of projects and audiences. Read more »
San Francisco CA, United States
Master the skills that can help you build team commitment and create a more predictable project environment. By communicating more effectively with everyone involved in the project managers, team members, stakeholders and clients you’ll minimize, if not eliminate, the unexpected bumps in project execution and be able to complete every project on time, within budget and with the expected results. Read more »
Dallas TX, United States
In this IT course, you’ll learn to model business processes as they are currently enacted, assess the quality of those business processes, and collaborate with the stakeholders to identify improvements. The course begins by teaching you the roles and responsibilities of the business analyst and the process for analyzing business systems, including how to determine a business system’s health. You will learn how to identify business processes that could become more streamlined. Master the process of communicating with stakeholders to understand their process needs as well as their perceptions of the problems. Read more »
Chicago IL, United States
The 2011 People in Consumer Goods & Services Summit will tackle real world workforce issues that are impacting your bottom line. Insightful and practitioner led sessions will address the latest strategies in recruitment, workforce planning, leadership development, engagement and retention that can drive increased productivity and business excellence in the retail & consumer goods market. Read more »